This ticket is issued on behalf of the organisation and is subject to the following conditions. Other terms and conditions may apply additionally or entirely replaces the below terms and conditions: 

The ticket is issued subject to the rules and regulations of the organisation or venue to which this ticket applies (the Venue), which are available from the Venue upon request and to the terms and conditions as listed here and which are available on the website or upon request. 

The Organisation reserves the right to refuse admission to the ticket holder (the Holder) if, in the reasonable opinion of the Organisation, admission of the Holder to the Venue might be a risk to the safety of the audience and the Holder and affect the enjoyment of the audience and the running of the concert, for example, if the Holder appears to be under the influence of drink and drugs and is acting aggressively. 

The Organisation does not accept responsibility for any loss, injury, or damage to the Holder or the Holder’s property (unless caused by the neglect or breach of duty of the Organisation). 

Photography or the use of recording equipment is prohibited. No recording, filming, or photographic equipment (audio or audio-visual) may be brought into the Venue. 

No glass bottles or containers, metal cutlery, sharp items, or any items likely to compromise safety are to be brought into the Venue. 

Fireworks, smoke canisters, flags, banners, poles, laser pointers, Unmanned Aerial Vehicles (i.e., drones) or other similar articles are not permitted in the Venue and any person in possession of any such articles may be refused entrance. 

The Organisation reserves the right to search the Holder and the Holder’s property and refuse admission to or eject from the Venue any person who refuses to be searched by a police officer or steward. 

The Holder may be ejected from the Venue if the Holder fails to comply with the reasonable instructions of a steward or other person acting on behalf of the Organisation. 

If the concert is cancelled or if the principal named artist does not perform at the concert, the Holder, as the Holder’s sole remedy, may ask that the Organisation either a) refund the full-face value of the ticket or b) subject to availability, supplies the Holder with a replacement ticket for an alternative show promoted by the Organisation featuring the headline act of the cancelled performance. Such applications for a ticket refund must be made at the original point of purchase, and the Organisation will only refund a) tickets purchased from authorised outlets (see condition 15 below) and b) the face value of the ticket. Tickets cannot be exchanged or refunded under any other circumstance. Personal arrangements, including travel, subsistence and accommodation arranged by the Holder, are at the Holder’s own risk. 

The Organisation reserves the right to alter seating arrangements without prior notification, subject to offering the Holder seats of equal or better value. If such seats are not available, the Holder may, within thirty minutes of the commencement of the headline act’s performance, elect to leave the Venue and take a refund of the full-face value of the ticket(s) upon surrendering the tickets to the Organisation’s on-site box office (see condition 11). 

Any complaints about the Holder’s ability to view the concert from his/her seat (if any) must be made to the Venue box office within thirty minutes of the commencement of the headline act’s performance. Post-event complaints cannot be validated. Any other complaints regarding the concert must be made during the concert to the Venue box office. 

No duplicate tickets will be issued for lost or damaged tickets. 

The Holder consents to being recorded and filmed and the recording and film being exploited in all media worldwide or any part. 

Only tickets purchased from authorized outlets are valid. No tickets may be re-sold used for competitions, promotions, or hospitality packages without the written consent of the Organisation. Any ticket re-sold or transferred in such manner will become voidable, and the Holder may be refused admission to or ejected from the venue. 

The times shown on this ticket are approximate only and the Organisation advises the Holder to arrive in advance of the times led to avoid disappointment arising from any change(s). Organisation may alter the program due to events or circumstances beyond its control. The Organisation does not guarantee that the artist will perform any piece of his/her repertoire or for any specific time. 

The title of this ticket remains with the Organisation until payment in full has been received. 

In case of any breach of any of these conditions by the Holder, the Organisation reserves the right to cancel this ticket and retain any money paid for it. 

You may be asked to prove that you are aged over 18 when you buy alcohol. 

It is an offence to smoke or knowingly permit smoking within the Venue. This includes electronic cigarettes and similar nicotine replacement devices. 

WARNING: Exposure to loud music can cause injury to your hearing. People around you may stand. 

Noted that if the event you are attending is an outdoor concert, the following points apply: 

•	Any complaints about the Holder’s ability to view the concert from his/her seat (if any) must be made to the Organisation’s on-site box office within thirty minutes of the commencement of the headline act’s performance. Post event complaints cannot be validated. Any other complaints regarding the concert must be made during the concert to the Organisation’s on-site box office, the location of which is marked on the venue information guide supplied with tickets and available at bconceptgroup.com. 

•	No food hampers, picnic baskets, alcoholic drinks, etc., will be brought into the Venue. A range of food and drinks will be available within the Venue. 

•	Please come prepared in the event of inclement weather. Outdoor concerts will go ahead, rain or shine. Please do not use umbrellas during the performance.  

Each Ticket buyer must follow any rules and regulations applicable in the country where the event is performed. The Organisation will share any guidelines if they apply to the ticket buyer, whether it is attached to the ticket, in separate email communication, or visibly displayed at the event venue.  

The ticket buyer supports and collaborates in any request from the Organisation, whether this applies to pre-event testing, onsite testing, or any other request the staff will request from the ticket buyer. 

If the ticket buyer declines the request, the Organisation or staff is fully authorised to reject entrance into the event.  

No refund will be made if the ticket buyer refuses any reasonable request to confirm the rules and regulations that apply before or on the event date. 

The organizer is a party that organises an event or owns a venue and sells tickets, subscriptions or vouchers for events or other services. The organiser is responsible for any decision-making regarding changes, postponements or cancellations of its event(s) and decides on the process for ticket buyers, refunds, payments and the distribution of receipts and withholding tax receipts.

A ticket seller is a business operating in ticket selling and appointed to sell tickets on behalf of the organiser. The ticket seller acts on behalf of an organiser but is not legally entitled to make decisions on behalf of the organiser.  

An affiliate is a third-party publisher eager to distribute tickets on behalf of the organiser and to resell tickets from our platform on the publisher's media channel(s). The fulfilment of each ticket is handled on our platform.

For more information and FAQ about the ticket platform, TixTaQ Tickets and how to sell tickets, email sales[at] tixtaq. com. For ticket support requests, contact care[at]tixtaq.com.

In urgent cases, submit a support request and we will come back to you during work hours from Monday to Friday from 10:00 to 6:00 PM. Contact the respective organizer or venue for any questions specific to the event directly.

Content is owned by the organizer who distributes tickets and add-on services in the ticket shop of the respective seller. The Seller does not accept any liability regarding the event; however, we do our best to provide accurate information and support. In the case of fraud, privacy matters or other practices, kindly inform us via legal@bconceptgroup.com.

The privacy and cookie policy applies to this website, 

, and all B-Concept websites and sub-websites, starting now collectively called B-Concept, products, and services. We prefer to be clear about how we collect data and what we do with your data. Feel free to contact us anytime when there is unclarity or if you have any questions about our policy. We are happy to answer all your questions. If you wish us to delete your data, let us know. No questions asked.

B-Concept channels, including this website, follow the General Data Protection Regulation [GDPR] set by the European Union and Thailand's Personal Data Protection Act BE 2562 (PDPA). Besides accepting cooking on this website or any other B-Concept channel, we have integrated notifications in the subscription and comment forms to remind you that we capture data for our analysing and promoting purposes. You are free to accept or decline any data collection.

When you choose to use any of B-Concept's products or services, we collect the information you submit. Submission can be, for example, the data provided through our contact or comment forms or when using our channels, such as our websites, web shops, and other services such as online promotions, events and promotions, competitions, loyalty programs and listings, submissions in our channels, including this website.

Collecting data helps us to promote our products and services. We gather insights from the pages that you visit. We also receive an in-depth analysis of the actions that you take on the website to understand better the pages that you visit.

This website publishes B-Concept's business and service information and solutions in digital marketing, online media, event management, business meetings, entertainment, production, and ticket-selling services. B-Concept Media (Thailand) Co., Ltd. facilitates organisations with content and platforms, marketing and online and offline channels to engage consumers, gain loyalty and increase revenues. We take privacy seriously.  

The website offers information on business and services to customers who plan to outsource events, meetings, marketing, production, and ticketing. Visitors are free to read about information and to choose whether they use these services. No data will be stored unless the user wants to input and submit this data.  

The websites and subdomains under the primary website use SSL (Secure Sockets Layers) certificates, which establish an encrypted link between our servers and your browser. The SSL certificate ensures that the data between your browser and our servers is encoded and confidential.  

We use cookies on the website. You will be requested to accept cookies the first time you access thailandeventguide.com. When obtaining the information on the B-Concept Group website and depending on your location, specific data may be stored on your device to save unnecessary download time the next time you visit the bconceptgroup.com website. This website collects the information on the servers depending on your interaction with B-Concept and based on your provided information.  

You are not obliged to disclose your data when you purchase a product or service from us. You always have the choice of whether you want to enter your info. However, to use some of our products and services, entering your information is required. B-Concept Group - Data Processing and Privacy Personal data might only apply on legal grounds when You give us consent to process your data in the cases of newsletter subscription or requests for information or quotation. 

B-Concept doesn't collect any data input from any third-party channels to protect your privacy. For the misuse of any data that you voluntarily provide to the third, B-Concept cannot be held responsible. 

We process your data when drafting, concluding or executing an agreement between you and B-Concept requires the processing of your data. Your data might include your company name, first and last names, registered office address, authorised and witness names and other necessary data to prepare the agreement for countersigning. 

This data will be stored in our customer relations management and finance systems and used solely for the agreement. 

Emails might be used to send quotations, order confirmations, invoices, and newsletters. Your data will be shared with our accounting and revenue department in the case of a financial transaction between you and B-Concept.

B-Concept may also process your data to the defence of any business interest or that of third-party benefits related to our business, products, or services. Your attention, fundamental human rights or freedom will always prevail and be considered in advance before yours and our interests. 

Would you prefer to contact us, or do you need an explanation? We are happy to explain what this all means for you.

B-Concept Group | B-Concept Media (Thailand) Co., Ltd.

B-Concept Media (Thailand) Co., Ltd.

General Terms and Conditions for Ticket Buyers

The following applies to the terms and conditions to purchase tickets via Tix TaQ or TixTaQ contracted channels (referred to as the "ticket shop"). The Ticketshop is provided by:

TixTaQ, the registered office address, is located at AIA Sathorn Tower, 11/1 South Sathorn Road, Yannawa, Sathon, Bangkok 10120, Thailand (referred to as the "Seller").

. TixTaQ distributes tickets for the Seller who is the promoter and wants to sell tickets via our platform, any contracted reseller, affiliate, or media channel that has received official permission to sell tickets on behalf of TixTaQ and act as primary ticket sellers. TixTaQ is the sole distributor for access via the ticket shop and has no decision power related to the events distributed on the platform. The ticket buyer must contact the ticket seller directly in case of any dispute.

When you register on the ticket shop as a user (from now on referred to as "Ticket Buyer"), you accept the following terms and conditions when buying your ticket.

1. As the Ticket Buyer, you are 18 years or older.

2. TIXTAQ facilitates the ticketing on behalf of the event organisers who use the technology and services. The Seller provides all information regarding these events, and TIXTAQ cannot be held liable for any changes regarding venue, date, price, or other event-related information, nor for the cancellation of an event. 

3. If the Ticket Buyer wishes to order a ticket, he will have to go through the complete purchasing flow after clicking the get or buy ticket button. During this procedure, the Ticket Buyer will have to provide certain information required to deliver the ticket. The Ticket Buyer ensures that this information is correct and up to date. If requested, the ticket buyer adds the names of the persons for whom the buyer purchases a ticket.

4. TIXTAQ, on behalf of the Seller, is entitled to cancel the selling procedure if they have reason to doubt the accuracy of the information. 

5. The Ticket Buyer acknowledges and accepts that it is technically impossible to achieve 100% availability of the Ticketshop. TIXTAQ will nevertheless make every effort to ensure constant website availability. Events related to maintenance, security, or capacity requirements and events beyond control, such as disruptions in public communication networks blackouts, may result in brief malfunctions or temporary suspensions of the services provided through the Ticketshop. 

6. When the Ticket Buyer proceeds to purchase one or more tickets on TixTaQ or one of the sales channels, he agrees with the Seller's and our terms and conditions, ticketing and access control, cashless conditions and the organisation of the event. The Ticket Buyer acknowledges that TIXTAQ remains extraneous to this agreement. The Seller is the Ticket Buyer's only point of contact regarding the execution of this agreement. The Ticket Buyer accepts that besides these terms and conditions, other terms and conditions might apply to the Seller's event. TIXTAQ is not responsible for these conditions and terms and holds no liability in this respect. TIXTAQ does not bear the risk of the Seller's insolvency or will be liable for any refunds if the Seller has become insolvent or goes bankrupt.

7. By clicking on the "BUY TICKETS" button, the Ticket Buyer agrees to article 5. The agreement between the Ticket Buyer and the Seller shall become effective now that TIXTAQ confirms the purchase.

8. In the case of a cancelled event, the Ticket Buyer can only submit a claim for a refund of the paid ticket price against the respective Seller. If the Seller has confirmed TIXTAQ to manage repayments, TIXTAQ only refund tickets if the Seller has agreed to execute such a refund. Such requirements are regulated by law or, where applicable, by the terms and conditions of the Seller.

9. If he wants to, the Ticket Buyer may register with a password (where appropriate) so that TixTaQ stores data for any subsequent purchase or the consultation of previous orders. The Ticket Buyer shall keep his password secret. TIXTAQ shall not disclose the password to any third party.

10. It is technically impossible for TIXTAQ to determine with absolute certainty whether a registered user (Ticket Buyer or Seller) is the user whom he claims to be. Therefore, TIXTAQ does not bear any responsibility for the identity of a user. Every user is solely responsible for checking the user's identity with whom he gets into contact or who uses his account.

11. Only the Ticket Buyer is bound to pay the tickets, even when he buys the latter for a third party. You cannot resell or transfer tickets to third parties and take full responsibility for any legal consequences of reselling the tickets. You can not hold TIXTAQ under any circumstance liable for the effects of the resale. 

12. The right of withdrawal does not exist since the Ticket Buyer allows the service by the immediate booking of the ticket. Therefore, every order of tickets becomes binding upon the order confirmation from TIXTAQ and obliges the Ticket Buyer to accept and pay the ordered tickets.

13. The offered payment methods may vary from event to event. The payment methods include credit cards, digital wallets, payment links and bank transfers. The Ticket Buyer cannot require any other payment methods from TIXTAQ or the Seller except those provided via the ticket shop.

14. You must pay the total amount plus ticket booking fees and additional costs if you pay your ticket by bank transfer and provide TixTaQ with a bank transfer slip covering your full name and contact details, the date of the event and the event name. Incomplete information provided might result in a delay in delivering tickets. If you purchase tickets via third-party sales channels, ticket fees charged can be higher.

15. TIXTAQ may refuse the order if the amount received, linked to the structured communication, does not match the previously sent payment instructions.

16. All sales and marketing copies, collected data, designs, images, floorplans, illustrations are the intellectual properties of the Seller, TixTaQ or subcontractors. It is forbidden to reproduce, distribute, sell or exploit this information and is strictly prohibited from publicising or sharing in public without the parties prior consent.

17. The Ticket Buyer may report activities of another user violating applicable laws and these terms and conditions by using the contact form, which is available through the Ticketshop. 

18. TIXTAQ will securely handle the collected data and only be used for internal purposes. The ticket platform complies with all the applicable data security laws (Data protection laws for events organised in Thailand or any other country where the event takes place. 

19. TIXTAQ shall not transmit nor expose the user's data to a third party without the user's authorisation. TixTaQ and its service providers take utmost care in protecting data; however, in the case of a security hack, the parties inform the ticket buyer with a request to change the password immediately and report this criminal act to the necessary organisations. TixTaQ will do its utmost best to reduce the damage but takes no financial responsibility in case this happens. 

20. The Ticket Buyer accepts that personal data is collected, stored, used and processed through the platform and databases to process the order confirmation, tickets and other relevant information. These actions apply to all the data submitted at the time of the purchase, such as your name and address, info about your bank account, username, password, and IP address.

21. You can request to remove the data from our servers at any time if you do not want your data stored.  

22. After purchasing tickets on behalf of third parties, the Ticket Buyer acknowledges that you have full permission to process the third party's data as provided in these terms and conditions. 

23. TIXTAQ processes the personal data strictly following its privacy policy which you can check. The Seller processes the personal data following his privacy policy. The Ticket Buyer must take note of this and accept the privacy policy when purchasing.

24. The ticket buyer receives a confirmation order and e-ticket for each ticket purchased. We will send this to the registered email address. TIXTAQ can not take responsibility for not receiving tickets due to misspelling or submitting the wrong email address.

25. You must show the e-ticket bar or QR code at the door for entrance to the venue. You must make sure that you can show all the elements, such as name, QR/bar code, ID Card and proof of COVID vaccination, at the time of entrance. 

26. The TixTaQ or Seller Staff can refuse the ticket buyer, or its guests access to the event if: doubt exists about the accuracy of the information. The ID card is expired, or the information on the ID card is different from the information shown on the ticket or if you can not provide proof of complete vaccination.

27. Each bar / QR code on the ticket is only valid once unless otherwise indicated.

28. We can only guarantee the authenticity of the e-ticket if you completed the purchase through the Ticketshop. The Ticket Buyer should remain vigilant about so-called 'opportunities' offered by third parties or purchasing tickets through secondary ticket channels.

29. We do not accept responsibility if the ticket buyer submits incorrect data input during the order processing, such as ordering the wrong number of tickets or the type of event. 

30. The cancellation of an order and the ticket exchange is possible, but only after receiving the Seller's explicit consent who organises the event in question. The Ticket Buyer acknowledges that this refund obligation only applies to the Seller and that TIXTAQ, being the mere provider of the platform, has no liability in this respect.

31. We do not make a refund if the Ticket Buyer cancels the ticket unless the Seller has otherwise decided. If the Seller accepts a refund, we will deduct 200 Thai Baht administration costs and bank transfer costs from the total amount.

32. If the Seller postpones the event, tickets remain valid if the Seller agrees to a refund or receives a full refund.

33. We charge administration costs for submitting withholding tax receipts plus charge each time for mailing or messenger costs. If the ticket buyer acts on behalf of a company and requires withholding tax, you must inform TixTaQ before purchasing your tickets. We cannot release withholding tax receipts after completing your ticket purchase. 

34. The Ticket Buyer agrees to follow strict health and safety regulations to prevent infections and limit the spreading of any viruses at events. You agree to follow any additional rules that apply to the event you buy tickets.

You and your guests must have two vaccinations or one shot of Johnsson and Johnsson. You and your guests agree to follow all the staff requests and regulations applicable at the event or venue from the Seller or TIXTAQ.

35. TIXTAQ professionally provides its services but does not guarantee that these services will be uninterrupted or error-free. For direct damage suffered on the grounds of both contractual and non-contractual liability, the general liability limits maximum to own risk that applies in the insurance policy unless the insurance company accepts the claim. TIXTAQ can never be held liable for indirect damage, such as the loss of a ticket-buying opportunity or any missed event because for this reason. 

36. The Ticket Buyer may submit notifications to TIXTAQ using the contact form provided on the Website. TIXTAQ may send messages to the Ticket Buyer by email via the email address indicated in the contact details of the Ticket Buyer's account.

37. Should one or more provisions of these General Terms and Conditions become wholly or partially invalid or void, the remaining provisions of these General Terms and Conditions shall remain fully in force.

38. The law of Thailand shall govern the terms and conditions and the contractual relationship of the ticket purchase. 

 is the ticketing platform that acts, on 

of attractions, organisers, promoters and venues, to sell tickets and vouchers for discount, entrance and events. Future Covid-proof. Sell tickets | Buy Experiences. TixTaQ. Tix in a click. 

TixTaQ Tickets | B-Concept Media Entertainment Group Co., Ltd. 

TixTaQ Tickets 

Privacy Policy - TixTaQ Tickets and TixTaQ.com

The privacy and cookie policy applies to all TixTaQ Tickets products and services, starting now collectively called TixTaQ. We prefer to be clear about collecting data and what we do with your data. Feel free to contact us anytime when there is unclarity or any questions about our policy. We are happy to answer all your questions. If you wish us to delete your data, let us know. No questions asked. 

TixTaQ channels, including this website and the Ticket Shop, follow the General Data Protection Regulation [GDPR] set by the European Union and the Thai Data Protection Act, set by the Government of Thailand.

Besides accepting cooking on this website or any other TixTaQ channel, we have integrated notifications in the subscription and comment forms to remind you that we capture data for our own analyzing and promoting purposes. You are free to accept or decline any data collections. 

When you choose to use any of TixTaQ products or services, we collect the information you submit. Submission can be, for example, the data provided through our ticket shop,  contact or comment forms or when using our channels, such as our websites, webshops, and other services such as online promotions, events and promotions, competitions, loyalty programs and listings, any data in our channels, including this website.

Collecting data helps us promote our products and services and distribute order confirmations, tickets, QR, and barcodes. We gather insights from the pages that you visit. We also receive an in-depth analysis of your actions on the website to understand better which pages you visit and the events of interest.

This website publishes TixTaQ Tickets, tickets from the Seller TixTaQ acts on behalf, business and service information and solutions, such as digital marketing, online media, events and entertainment services. 

TixTaQ facilitates the Seller with the technologies and the platforms and helps market the events via online and offline channels to engage consumers, gain loyalty and increase revenues.

TixTaQ.com offers events and entertainment to customers from the Sellers who plan to use TixTaQ as the preferred ticket sales channel. Visitors are free to discover events, products and vouchers and choose whether they purchase these services. We only store data after the user input and submit this data to B-Concept Media Entertainment Group.

TixTaQ website tixtaq.com and subdomains under tixtaq.com use SSL (Secure Sockets Layers) certificates, establishing an encrypted link between our servers and your browser. The SSL certificate secures that the data between your browser and our servers is encoded and remains confidential. 

TixTaQ uses cookies on the website. You will be requested to accept the use of cookies the first time that you will access tixtaq.com. This website collects the information on the servers depending on your interaction and the information that you provide. When obtaining the information on the TixTaQ website and depending on your location, we may store specific data on your device to save unnecessary download time the next time you visit the bconceptgroup.com website. 

You are not obliged to disclose your data when you purchase a product or service from us. You always choose whether you want to enter your info or not. However, entering your information is required to use some of our products and services.

Personal data might only apply on legal grounds when:

You give us consent to process your data in the cases of newsletter subscriptions or requests for information or quotation or purchases of tickets, vouchers or products. 

TixTaQ doesn't collect any data input from any third-party channels. TixTaQ cannot be held responsible for the misuse of any data that you voluntarily provide.

We process your data when drafting, concluding, or executing an agreement between you and TixTaQ that requires processing your data. Your data might include your company name, first and last, name, registered office address, authorized and witness names and other necessary data to prepare the agreement for countersigning. 

We use your email to send order confirmations, tickets, vouchers, invoices, receipts and newsletters. We will share your data with our accounting in the case of a financial transaction between you and TixTaQ.

TixTaQ may also process your data to defend any business interest or that of third-party benefits related to our business, products or services. Your attention, fundamental human right or freedom will always prevail, and we consider before yours, third and our interests. 

You can get in touch with our customer support. Would you prefer to contact us by post or email, or do you need an explanation? We are happy to explain what this all means for you. 

Imprint

TixTaQ Tickets

Organizer

Ticket Service Provider